Shipping policy

🚚 Fast Shipping & Clear Terms

We care about getting your order to you quickly and safely — that’s why we act fast and pack with care!

---

🕒 Processing Time

• We process all orders within 24 business hours after payment confirmation

• Delivery usually takes 3–7 business days

• Every package is carefully packed and handed to the courier with full attention to ensure it arrives in perfect condition

---

🌍 Shipping Zones & Costs

Shipping fees are based on your country. See which zone you’re in below:

---

📦 Zone 1 — 15–20 EUR

Countries: Denmark, Estonia, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Austria, Belgium, Czech Republic
Delivery Time: 3–5 business days

---

📦 Zone 2 — 20–28 EUR

Countries: Bulgaria, Finland, France, Spain, Ireland, Portugal, Romania, Slovenia, Sweden
Delivery Time: 4–6 business days

---

📦 Zone 3 — 25–32 EUR

Countries: Croatia, Italy
Delivery Time: 5–7 business days

💡 The correct shipping fee is automatically calculated at checkout based on your country.

---

🎁 Free Shipping

Orders over 200 EUR (online payments only) qualify for free shipping
⚠️ COD (Cash on Delivery) orders are not eligible for free shipping

---

📮 If a Package Is Returned

If your package isn’t picked up and returns to us:

🌀 Want it resent?

Email contact@havocoptics.com — we’ll resend the package once the new shipping fee is paid.

💸 Want a refund?

We’ll refund your payment minus the original shipping cost.

---

🛠️ Returns & Complaints

Problem with your order? We’re here to help.
📧 Email: contact@havocoptics.com
🕒 We resolve complaints within 14 calendar days

---

📬 Summary